Privacy Policy

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Last updated: 23 Sep 2025

At Northern Beaches Tree Permit Services, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us when using our website or services.

Information We Collect

We may collect the following types of information:

  • Personal details such as your name, phone number, email address, and property address when you submit a form or request a quote.
  • Project details relating to tree removal, pruning, development applications, or other arborist services you enquire about.
  • Website usage data through standard analytics tools (e.g. cookies, browser type, IP address, and pages visited).
How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide free quotes.
  • Prepare arborist reports and documentation for Northern Beaches Council.
  • Improve our website, services, and customer communication.
  • Meet our legal and regulatory obligations.

We do not sell, rent, or trade your personal information to third parties.

Sharing of Information

We may share your information with:

  • Northern Beaches Council or other authorities where reports or permit applications are lodged on your behalf.
  • Trusted contractors or consultants (such as arborists within Arbor Express) who assist us in delivering our services.
  • Legal or regulatory bodies if required by law.
Data Storage and Security

We take reasonable measures to protect your information from misuse, loss, or unauthorised access. Your data is stored securely and only accessible to staff or contractors who require it for legitimate business purposes.

Cookies and Website Tracking

Our website may use cookies and standard analytics tools to improve user experience. Cookies help us understand how visitors use our site. You can disable cookies through your browser settings, but some features of the website may not function properly.

Third-Party Links

Our website may contain links to external websites (including Arbor Express). We are not responsible for the privacy practices or content of these third-party sites.

Accessing and Updating Your Information

You may request access to, or correction of, the personal information we hold about you. Please contact us using the details below.

If you have any questions about this Privacy Policy or how your information is handled, please contact us.

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